How We Work

From Diagnosis to Completion

Our proven process ensures every repair is done right the first time, with clear communication and transparent pricing throughout.

1

Initial Contact & Assessment

Contact us by phone, email, or through our website form. We'll gather initial information about your equipment and the problem you're experiencing. During this conversation, we'll provide an estimated timeline and discuss whether the issue requires immediate attention.

2

Equipment Drop-off or Pickup

Bring your equipment to our workshop at 707 Avenue C during business hours, or schedule our pickup service for qualifying repairs. We'll provide you with a service ticket and preliminary timeline for diagnosis and repair completion.

3

Professional Diagnosis

Our certified technicians perform comprehensive diagnostics using professional testing equipment. We test engine compression, electrical systems, fuel delivery, and all major components to identify the root cause of the problem.

4

Detailed Estimate & Approval

We provide a detailed written estimate explaining the problem, required repairs, parts needed, labor costs, and total price. We'll contact you to discuss the findings and get your approval before proceeding with any repair work.

5

Expert Repair Work

Using genuine OEM parts or high-quality aftermarket alternatives, our experienced technicians complete the repairs according to manufacturer specifications. All work is performed in our fully equipped workshop with professional tools.

6

Quality Testing & Inspection

Before declaring any repair complete, we perform thorough testing to ensure the equipment operates properly. This includes starting tests, performance verification, safety checks, and final inspection of all repair work.

7

Completion & Pickup

We contact you when your equipment is ready for pickup. During pickup, we'll explain the work performed, provide maintenance recommendations, and ensure you're completely satisfied with the repair quality.

Our Commitment

What Makes Our Process Different

📋

Transparent Communication

We keep you informed at every step with detailed explanations, written estimates, and progress updates. No surprises, no hidden fees.

🔧

Professional Equipment

Our workshop features professional diagnostic tools, testing equipment, and specialized tools for accurate diagnosis and quality repairs.

Quality Assurance

Every repair undergoes comprehensive testing and inspection to ensure optimal performance and reliability before return to the customer.

Service Timeline

How Long Does Repair Take?

Repair times vary based on the complexity of the issue and parts availability. Here are typical timeframes for common services.

Same Day Service

Basic tune-ups, oil changes, spark plug replacement, and minor adjustments.

1-4 hours

🔧

Standard Repairs

Carburetor rebuilds, fuel system cleaning, belt replacements, and most common repairs.

2-5 days

⚙️

Complex Repairs

Engine overhauls, major component replacement, electrical system repairs requiring special parts.

5-10 days

Need Urgent Repair?

We offer priority service for urgent repairs when you need your equipment operational immediately.

Contact for Priority Service 🚨

Preventive Care

Keep Your Equipment Running Smoothly

Follow these simple maintenance tips to extend equipment life and reduce the need for major repairs.

🛢️ Regular Oil Changes

  • • Check oil level before each use
  • • Change oil every 25-50 hours of operation
  • • Use manufacturer-recommended oil type
  • • Replace oil filter when applicable

🌪️ Air Filter Maintenance

  • • Clean or replace air filter regularly
  • • Check more frequently in dusty conditions
  • • Ensure proper filter installation
  • • Keep air intake area clear of debris

⛽ Fuel System Care

  • • Use fresh fuel (less than 30 days old)
  • • Add fuel stabilizer for storage
  • • Drain fuel for long-term storage
  • • Clean fuel cap and tank regularly

Schedule Preventive Maintenance

Regular maintenance prevents costly repairs and keeps your equipment running reliably. Contact us to schedule your equipment's tune-up today.

Schedule Maintenance 🔧

Ready to Experience Our Professional Process?

Contact BH Repair Service today to schedule your small engine repair with our proven, customer-focused process.

Start Your Repair 🚀 Call (254) 934-2609 📞