Cookie Policy

Last Updated: January 1, 2025

What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better browsing experience by remembering your preferences and improving our website's functionality.

How We Use Cookies

BH Repair Service uses cookies for several purposes to enhance your experience on our website:

Essential Cookies (Always Active)

These cookies are necessary for our website to function properly and cannot be disabled. They include:

• Session Management: Keep you logged in and maintain your session
• Security: Protect against fraud and ensure secure connections
• Form Data: Remember information you've entered in contact forms
• Cookie Preferences: Remember your cookie consent choices

Functional Cookies

These cookies enhance your browsing experience by remembering your preferences:

• Language Preferences: Remember your preferred language settings
• Display Settings: Remember your preferred layout or display options
• Location Data: Remember your general location for relevant service information
• Contact Preferences: Remember how you prefer to be contacted

Analytics Cookies

These cookies help us understand how visitors use our website so we can improve it:

• Page Views: Track which pages are most popular
• User Behavior: Understand how visitors navigate our site
• Performance Metrics: Monitor site speed and performance
• Error Tracking: Identify and fix technical issues

Marketing Cookies

These cookies help us show you relevant information and measure the effectiveness of our marketing:

• Service Interests: Remember which services you've viewed
• Contact History: Track whether you've contacted us before
• Referral Sources: Understand how you found our website
• Campaign Effectiveness: Measure the success of our marketing efforts

Cookie Preferences

Third-Party Cookies

Our website may use third-party services that set their own cookies. These include:

Google Analytics

We use Google Analytics to understand how visitors use our website. Google Analytics sets cookies to collect information about your visit, including:

• Pages you visit and time spent on each page
• How you arrived at our website
• Your general geographic location
• Your device and browser information

You can opt out of Google Analytics by visiting Google's opt-out page.

Google Maps

Our contact page includes an embedded Google Map to help you find our location. Google Maps may set cookies to provide this functionality.

Managing Cookies in Your Browser

You can control cookies through your browser settings. Here's how to manage cookies in popular browsers:

Chrome

1. Click the three dots menu → Settings
2. Click "Privacy and security" → "Cookies and other site data"
3. Choose your preferred cookie settings

Firefox

1. Click the menu button → Options
2. Select "Privacy & Security"
3. Under "Cookies and Site Data," choose your settings

Safari

1. Click Safari → Preferences
2. Click the "Privacy" tab
3. Choose your cookie preferences

Edge

1. Click the three dots menu → Settings
2. Click "Cookies and site permissions"
3. Manage your cookie settings

Mobile Device Settings

You can also manage cookies and tracking on mobile devices:

iOS (iPhone/iPad)

Go to Settings → Safari → Privacy & Security to manage cookie settings.

Android

Open your browser app → Settings → Site settings → Cookies to manage cookie preferences.

Cookie Retention

Different types of cookies are stored for different periods:

• Session Cookies: Deleted when you close your browser
• Persistent Cookies: Stored for a specific period (typically 1-2 years)
• Analytics Cookies: Usually stored for 2 years
• Preference Cookies: Stored for 1 year or until you change them

Impact of Disabling Cookies

If you choose to disable cookies, some features of our website may not work properly:

• Contact forms may not remember your information
• You may need to re-enter preferences each visit
• Some interactive features may not function correctly
• We won't be able to improve our website based on usage data

Updates to This Policy

We may update this cookie policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by updating the "Last Updated" date and posting the revised policy on our website.

Contact Us

If you have questions about our cookie policy or need help managing your preferences, please contact us:

Questions about cookies or privacy?
We're here to help. Contact us at (254) 934-2609 or carmenhopkins@bhrepairsvc.com